Privacy Notice
1. Data controller
Astraed, a service by Yuno, is responsible for processing the personal data described in this notice. Contact: hello@astraed.co.
2. Data collected by this site
This site does not use its own forms or advertising-tracking cookies. If you book a conversation, the appointment is managed through Notion Calendar, which receives your name, email address, and selected time under its own terms. If you email us, we retain that correspondence to respond to you.
3. Data within the service
Astraed deployments run on infrastructure controlled by each client. Client documents, conversations, and knowledge bases are stored on that infrastructure, not in Astraed systems. Our team accesses them only to implement, operate, and support the service, subject to the confidentiality obligations in the service agreement.
4. Who data is shared with
We do not sell personal data. Data may be processed by providers that make the service possible — infrastructure contracted in the client’s name, model providers approved by the client, and scheduling and email tools — each under its own terms. A list of subprocessors for each deployment is provided to the client as part of the documentation.
5. Retention
Business correspondence is retained while a relationship or legitimate interest in keeping it exists. Data within a deployment is retained according to the policy configured by the client and is exported or deleted when the agreement ends, as instructed by the client.
6. Security
We apply encryption in transit and at rest, role-based access control, and encrypted backups in the deployments we operate. No system is infallible; we will notify affected parties of any incident requiring notice under applicable law.
7. Your rights
You may request access to, correction or deletion of, or object to the processing of your personal data (ARCO rights), and may withdraw your consent by writing to hello@astraed.co. We will respond within the time limits established by law.
8. Changes to this notice
We may update this notice; the latest update date appears above.